Intercom
MODO is a product and brand studio. We work with founders and teams on identities, interfaces, and the systems behind them. We get into the work early, make ideas tangible, and pay attention to how the details hold together.
When we brought MODO on as our product design partner, we were at that crucial early stage where every design decision would set the foundation for our product’s future. MODO didn’t just deliver designs, they helped us build from the ground up.

Selected clients
- Intercom
- Pydantic
- FIN AI
- Jamie AI
- FEELD
- Rallly
- Hilo
- OLX
- Jio Finance
- Pliant Bank
- VOY
- Otomoto (Auto Trader Group)
- Tuza
- Otodom
Capabilities
- Creative Direction
- Product Design
- Branding
- Visual Identity
- Digital
- Motion
- Design Systems
- 0 → 1
- Development
- 3D
What we've been making

Intercom
Intercom's platform had grown faster than its design language. Inconsistencies had accumulated across layouts and components, and the seams were beginning to show in the product itself. They asked us to rebuild the foundations. We audited what was there, then redesigned layouts, components and documentation to bring the platform back into visual agreement. We worked in a tight loop with Intercom's engineers and contributed directly to component development.
Disciplines
Identity System
Visual System
Interface Design
Web









MODO quickly understood the context, worked independently, and showed great attention to detail and organisation throughout. I especially appreciated their openness to feedback and how smoothly they collaborated with the wider team.
MODO was a fantastic partner to our Design Systems team. They brought deep expertise in systems thinking and foundational architecture, helping us create a stronger and more scalable design system.
It was a pleasure working with MODO and bringing all the great work together for the redesign of FEELD. Their support was instrumental in helping the team bring the project over the finish line.





















